Shipping policy

At K9Wear, we are committed to providing you with a seamless and timely shipping experience. Below you'll find details about our shipping options, processing times, and policies.

Processing Times

Orders are processed Monday through Friday (excluding holidays). Once your order is placed, please allow 1-2 business days for processing before shipment.

Shipping Rates & Delivery Times

We offer the following shipping options based on your location:

United States (Domestic)

  • Standard Shipping (3-7 business days) ā€“ $5.00
  • Expedited Shipping (2-3 business days) ā€“ Carrier Rates
  • Overnight Shipping (1 business day) ā€“ Carrier Rates

International Shipping

We ship worldwide! International shipping rates are calculated at checkout based on your location.

  • Delivery times vary by destination but typically range from 7-14 business days.
  • Please note that international orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer.

Order Tracking

Once your order ships, youā€™ll receive an email with tracking information. You can use this to monitor your shipmentā€™s progress.

Shipping Delays

While we strive to meet the estimated delivery times, please understand that factors such as weather, carrier delays, and customs processing may cause delays beyond our control.

Missing or Lost Packages

If your package appears to be lost or hasn't arrived within the estimated time, please contact us at Customersupport@k9wear.com for assistance. We will work with the carrier to locate your package or offer a resolution.

Shipping Address Changes

If you need to change your shipping address after placing an order, please contact us within 24 hours of your purchase at [insert email]. Weā€™ll do our best to accommodate your request, though we cannot guarantee changes once the order has been processed.

Returns & Exchanges

Please refer to our Returns & Exchanges Policy for information on how to return or exchange your items. Shipping fees for returns are typically the responsibility of the customer, unless the return is due to a defect or error on our part.

Thank you for choosing K9Wear! Weā€™re excited to outfit your dog in style and comfort. šŸ¶
If you have any further questions about shipping, feel free to contact us at Customersupport@k9wear.com.